Shipping:

We provide free shipping to most countries, if you purchase from our EU warehouse, we will arrange the shipping with 24 hours, if you purchase from our Chinese factory, we will arrange the shipment within 3 working days (except the weekend and some special holidays), we will send you the tracking number to your email address oce the package is shipped out.

Some accessories and harness which only available in China, it is shipping from China via China post as default. Usually it takes 12-28 days. If you want a faster way, we can shipping you via EMS(5-12 days) or DHL(3-7 days, may have tax when you receive), and you need to pay extra shipping fees 15 euro via Here.

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Customs TAX: 

Please note if you buy the items from the China warehouse, import taxes are needed in most countries. It depends on your local customs policy, and it is the recipient's responsibility.

Choose ship from the Joying EU, AU and US warehouse(NOT Website, every items' page shows the shipping warehouse), usually customers do not need to pay any import taxes.